Gmail is not just an email service but it has become a great way to exchange attachments, files, and docs. It is compatible with all devices whether it is Android, iOS, and Windows PC. If you also are using this email service on a Macbook device then, you definitely will be enjoying this email service. But there is some instance when Gmail does not receive emails on Macbook and you get stuck. Whatever the causes are, it must be fixed and for that, follow the methods.
Fixings for Gmail not receiving messages on MacBook
If Gmail has failed to receive emails on a Macbook device then, it is recommendable to follow the methods. There might be a possibility that Apple mail will not be able to synchronize with the exchange. So, we will discuss the resolution for the same with the given methods.
Method 1- Update Mail App and Turn iOS Devices Off
Ensure that your Mail App is up-to-date. If you use other MS apps on the Mac then, check for updates and ensure if they are the latest version. Restart your Mac device and check if the synchronize issue is still there.
Check if the synchronize issue affects the Exchange account on iOS devices. Oftentimes, incoming Exchange emails will appear on iOS devices. Switch off the iOS and iPad devices and check if the Exchange account works on your Mac. If it is only the issue in the macOS or iOS update package then, restart your devices might resolve the issue. In addition, clear your mailbox and archive the older mail.
Method 2- Setup Exchange Account Once More
There are so many users who have confirmed that deleting and setting the Exchange account works. It seems that something has changed in the authentication procedure and resetting the account fixes the issue.
- Start Apple Mail and go to the Mail Menu and go to the Accounts
- Choose the Exchange account and click on the Remove option
- There you have to close the Mail app and restart your Mac
- After that, start the app once more, click on the Mail menu and choose Add Account
- This is the time, to choose MS Exchange from the email service providers list.
See, the email synchronization process doesn’t just depend on the macOS or iOS devices, it also depends on the Exchange server.
Method 3- Setup Mac in Safe Mode
This problem causes because other programs which load when you restart your Mac, it should now fix in Safe Mode. There is another major benefit to using Safe Mode and the tool runs a quick test of the disk so, remove unnecessary system files and caches. It is simple to enter Safe Mode, restart the PC, and hold the Shift Key. You have to press the key when the Mac is starting up. Release the Shift key and you have to do this when the login window will pop-up on the screen.
You should shut down the device completely. Turn it on and hold the power button unless the startup option is there on the screen. There you have to choose the startup disk, hold shift and click on Continue in Safe Mode. Enter the login detail when ask and check if the Exchange Sync problem is still there is Safe Mode. After that, leave the Safe Mode and restart the Mac Normally.
Gmail Steps to Create New User Account
- If this problem is user-specific, then you can fix it just by creating a new user account, and for that-
- Click on the Apple menu and choose System Preferences, and click on the Users and Groups
- There you have to click on the lock icon to unlock the options and click on the Add option
- After that, click on the New Account and select the user profile type which you have to use
- In the end, enter the new username and password (credentials) and click on Create User
Method 4- Use Different Email App
You will have to check the different email apps, actually third-party email clients for macOS and iOS. They use a different method to support the mail server for the new email. So, instead of using the Exchange’s sync mechanism, the different email app uses their own method to receive new messages.
If you follow this fixing, you have to ensure that your Mac Calendar Synchs with Exchange. All you have to do is to go to the System Preferences and add the accounts from the Internet Accounts. There you have to choose Calendar and not Mail as the service. Then, you can set up your account in another mail app that you want to use. Never forget to go with your new email app settings or the preference section. Now, at last, enable the calendar services.
These resolution methods will definitely work and you will be then able to receive emails from your Gmail account. You can contact Gmail Helpline to get instant assistance regarding the same. Just use the latest email app version to avoid any issues.